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The role & it's impact: As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform. By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions. The team & how they connect: You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth. Initially, the role will focus on: - Leading technical discovery and tailored solution scoping in partnership with Account Executives - Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges - Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling - Providing expert technical support during sales cycles to overcome operational roadblocks and objections Where and how you can work: We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Melbourne with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options. Here are some of the things we are looking for: - Solid operational experience gained directly within an accounting or bookkeeping practice environment - Proven success in consultative problem solving, pre-sales or technical solution design within complex environments - Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences - Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems - Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions - Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!

The role and its impact This role is open at Applied Scientist or Senior Applied Scientist level, and we'll assess your experience and demonstrated capability through the process to find the right fit. You'll turn tough, ambiguous problems into elegant, data-driven products and services, moving between experimental design, prototyping, evaluation and more rigorous implementation depending on what the problem calls for. Some days that means a simple heuristic, others a traditional ML model, and others the latest in LLMs, and part of the job is judging which is genuinely right for the problem in front of you. Working closely with cross-functional peers and holding coding standards high, your work will help ideas move smoothly from theory into real-world deployment. You'll also help lift scientific capability across Xero, contributing to a culture of intellectual rigour, healthy scepticism and mutual respect, Going Further by making evidence-based thinking part of how Xero builds. The team and how they connect You'll join AI Products, a close-knit team of seven based in Melbourne, building intelligent services that make a real difference for small businesses. The team balances business priorities with research demands to solve tangible customer problems, and works together to match each one to the right approach rather than reaching for complexity by default. The team is currently working on - Solving real business problems through experiment-based science, from framing the question through to rigorous implementation - Choosing the right approach for each problem, whether that's a heuristic, a traditional ML model, or an LLM-based solution - Writing testable, maintainable, reusable code in Python, building robust data pipelines alongside engineering peers - Applying techniques such as NLP and computer vision to genuine product challenges at Xero's scale Where and how you can work Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively. Here are some of the things we're looking for, for this role - Scientific curiosity sits alongside solid software engineering fundamentals, so you can write code that's testable, maintainable and built to last. - Probability, linear algebra and calculus aren't just theory to you, they're tools you reach for when applying machine learning to real product problems. - You've genuinely applied techniques like NLP or computer vision to live product challenges, not just studied them. - Data wrangling and pipeline work are familiar ground, and you know what good evaluation, measurement and experimentation look like in practice. - Faced with a loosely defined business problem, you can shape it into a clear research direction, working closely with product, design and engineering partners along the way. - You hold yourself to high standards of integrity and ownership, and you pair confidence in your work with a healthy dose of scepticism about it. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. Why this role, and why now Our Chief People Officer is moving on after three and a half years. They leave behind a People Experience function that works well: predictable delivery, a capable team, a high bar on senior hiring, and a seat at the table that has been earned and respected. If you want a CPO role where the function is broken and the mandate is to fix it, this isn't it. If you want one where the function is strong and the question is what a leader can do with that platform, keep reading. The uncomfortable and energising fact about working here: our customers are HR leaders. What we do internally isn’t separate from what we sell. Our own practices are watched, asked about, and sometimes bought. It’s an incredible opportunity to innovate and create the future of work. We anticipate there may be interest from current and former customers, and we welcome it! Two things worth being upfront about; applications are visible only to our Talent Acquisition and hiring teams, never to our customer-facing teams. And, being a customer earns you no advantage and no disadvantage. We'll run the same process, set the same bar, and have the same people assessing you. What you'll own The role has several dimensions. They are listed in order of weight, and we mean the order. Run People Experience (PX) well This is a critical part of the job and the thing that has to be true before anything else matters. You'll own a strong and coherent function that delivers its cycles well and on time: performance, engagement, compensation, talent acquisition, capability, compliance across four countries. No surprises to the Exec. No escalations arriving at the CEO's desk that should have been resolved two levels down. The bar we're setting: your deputies own outcomes, not tasks. Executives go to them directly and get good answers. You design the org ahead of the strategy rather than in response to it, so that when the business changes direction the structure is already close to right. Your team respects you, and your senior hires raise the average. You'll be a trusted sounding board to Caroline and the Exec on structure, senior hires, compensation and the calls that don't have clean answers. Be credible in the market and with customers Our customers are your peers. That is a commercial asset, and we want you to use it. You'll speak at our global events and in the market, join customer conversations, and support Sales and Customer Experience in rooms where a practitioner's view might land differently to a vendor's. Over time we'd like Sales to be asking for you by name and customers backchannelling you for advice on their own problems. To be clear about the bar: we are not hiring a keynote speaker. You don’t need to be a world-class presenter, and polish is not what we're screening for. You need to be reliably credible on a stage and in a room, with a point of view that is specific to you rather than interchangeable with any other HR leader's. Substance over performance. Lead on AI, personally The incumbent Chief People Officer leads AI internally; both the technology itself, and the ways of working that are actively being shaped across that. Sponsoring AI in name while delegating the substance won't work here. We need someone personally fluent: using these tools in their own work, building things, forming first-hand views. You'll set governance across multiple functions, that enables rather than blocks, and drive genuine adoption and behaviour change across a company with strong AI curiosity. Done well, Culture Amp's own AI transformation becomes something we can talk about externally, and you're one of the people who can talk about it. Influence the product You’ll be leading our internal efforts as Customer Zero: where we are our own first and (sometimes toughest) customer. You'll run Culture Amp on Culture Amp and give R&D feedback that's worth their time. At its best, your practitioner insight shapes product bets rather than joining the queue of stakeholder requests, and the way we use our own product internally generates narratives and proof points that Sales can use. What we're looking for: • You've led a people function at scale in a global, multi-country business, ideally through a period of significant change. • You build teams strong enough to make you unnecessary in the operational detail, and you've done it before rather than intending to. • You have judgement about organisations that people seek out: structure, senior talent, when to intervene and when not to. • You're willing to say unpopular things to powerful people early, and you've got the track record to prove it isn't just a line in an interview. • You're personally very capable with AI. You use it in your own work, you've built things with it, and you've set governance that enabled adoption rather than slowed it, including across functions you don't own. • You have a view about the future of work that is yours, and you can credibly defend it in front of an audience of HR leaders. • You're willing to be deployed commercially: joining customer calls, taking the hard practitioner questions Sales can't answer, and speaking at our events. Experience doing this already is a plus, but the appetite matters more. Over time we'd want Sales asking for you by name. • You want to work somewhere your internal practice is externally visible, and you find that motivating rather than exposing. • You've ideally worked in tech or SaaS, which helps with the pace and with the R&D relationship. If you haven't, we're still interested. We care more about whether you've operated at this scale and complexity than the industry you did it in. Perks & Benefits At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes: • Equity through our Employee Share Option Program, so you can share in our long-term success • Learning programs and coaching to help you thrive and grow • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle • Inclusive parental leave from day one • A MacBook and budget to set up your home workspace, enabling flexibility • Five annual social impact days to to give back to causes that matter to you • Medical insurance coverage for you and your family (Available for US & UK only) Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person. Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. Accommodations & Data Privacy If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. Why this role, and why now Our Chief People Officer is moving on after three and a half years. They leave behind a People Experience function that works well: predictable delivery, a capable team, a high bar on senior hiring, and a seat at the table that has been earned and respected. If you want a CPO role where the function is broken and the mandate is to fix it, this isn't it. If you want one where the function is strong and the question is what a leader can do with that platform, keep reading. The uncomfortable and energising fact about working here: our customers are HR leaders. What we do internally isn’t separate from what we sell. Our own practices are watched, asked about, and sometimes bought. It’s an incredible opportunity to innovate and create the future of work. We anticipate there may be interest from current and former customers, and we welcome it! Two things worth being upfront about; applications are visible only to our Talent Acquisition and hiring teams, never to our customer-facing teams. And, being a customer earns you no advantage and no disadvantage. We'll run the same process, set the same bar, and have the same people assessing you. What you'll own The role has several dimensions. They are listed in order of weight, and we mean the order. Run People Experience (PX) well This is a critical part of the job and the thing that has to be true before anything else matters. You'll own a strong and coherent function that delivers its cycles well and on time: performance, engagement, compensation, talent acquisition, capability, compliance across four countries. No surprises to the Exec. No escalations arriving at the CEO's desk that should have been resolved two levels down. The bar we're setting: your deputies own outcomes, not tasks. Executives go to them directly and get good answers. You design the org ahead of the strategy rather than in response to it, so that when the business changes direction the structure is already close to right. Your team respects you, and your senior hires raise the average. You'll be a trusted sounding board to Caroline and the Exec on structure, senior hires, compensation and the calls that don't have clean answers. Be credible in the market and with customers Our customers are your peers. That is a commercial asset, and we want you to use it. You'll speak at our global events and in the market, join customer conversations, and support Sales and Customer Experience in rooms where a practitioner's view might land differently to a vendor's. Over time we'd like Sales to be asking for you by name and customers backchannelling you for advice on their own problems. To be clear about the bar: we are not hiring a keynote speaker. You don’t need to be a world-class presenter, and polish is not what we're screening for. You need to be reliably credible on a stage and in a room, with a point of view that is specific to you rather than interchangeable with any other HR leader's. Substance over performance. Lead on AI, personally The incumbent Chief People Officer leads AI internally; both the technology itself, and the ways of working that are actively being shaped across that. Sponsoring AI in name while delegating the substance won't work here. We need someone personally fluent: using these tools in their own work, building things, forming first-hand views. You'll set governance across multiple functions, that enables rather than blocks, and drive genuine adoption and behaviour change across a company with strong AI curiosity. Done well, Culture Amp's own AI transformation becomes something we can talk about externally, and you're one of the people who can talk about it. Influence the product You’ll be leading our internal efforts as Customer Zero: where we are our own first and (sometimes toughest) customer. You'll run Culture Amp on Culture Amp and give R&D feedback that's worth their time. At its best, your practitioner insight shapes product bets rather than joining the queue of stakeholder requests, and the way we use our own product internally generates narratives and proof points that Sales can use. What we're looking for: • You've led a people function at scale in a global, multi-country business, ideally through a period of significant change. • You build teams strong enough to make you unnecessary in the operational detail, and you've done it before rather than intending to. • You have judgement about organisations that people seek out: structure, senior talent, when to intervene and when not to. • You're willing to say unpopular things to powerful people early, and you've got the track record to prove it isn't just a line in an interview. • You're personally very capable with AI. You use it in your own work, you've built things with it, and you've set governance that enabled adoption rather than slowed it, including across functions you don't own. • You have a view about the future of work that is yours, and you can credibly defend it in front of an audience of HR leaders. • You're willing to be deployed commercially: joining customer calls, taking the hard practitioner questions Sales can't answer, and speaking at our events. Experience doing this already is a plus, but the appetite matters more. Over time we'd want Sales asking for you by name. • You want to work somewhere your internal practice is externally visible, and you find that motivating rather than exposing. • You've ideally worked in tech or SaaS, which helps with the pace and with the R&D relationship. If you haven't, we're still interested. We care more about whether you've operated at this scale and complexity than the industry you did it in. Perks & Benefits At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes: • Equity through our Employee Share Option Program, so you can share in our long-term success • Learning programs and coaching to help you thrive and grow • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle • Inclusive parental leave from day one • A MacBook and budget to set up your home workspace, enabling flexibility • Five annual social impact days to to give back to causes that matter to you • Medical insurance coverage for you and your family (Available for US & UK only) Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person. Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. Accommodations & Data Privacy If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role We're looking for a Growth Marketing Manager who thinks about patient acquisition the way a GM thinks about a business. You'll own Hers' growth marketing strategy — from channel investment and budget allocation through to the customer insights and creative ideas that drive it. This isn't a campaign execution role. You'll be setting the strategic direction: understanding who our patients are and why they come to Hers, turning that insight into high-performing creative and messaging, and making smart commercial trade-offs to grow efficiently. You'll work cross-functionally with creative, clinical, analytics, and product teams across Sydney and the UK. What you'll do • Own Hers' patient acquisition strategy end-to-end — from channel mix and budget allocation through to the messaging hypotheses that drive it • Use customer research, patient insight, and performance data to build strategies that attract the right patients at the right cost • Balance CAC and LTV trade-offs — understanding the difference between patients who stay engaged in their treatment and those who don't, and using that to inform acquisition decisions • Build and maintain a rigorous test-and-learn framework across channels, creative formats, and audience segments • Partner closely with our creative team to develop concepts grounded in real patient insight — you understand why creative works, not just whether it does • Identify the highest-leverage opportunities across paid channels (Meta, Google, YouTube, TikTok) and funnel experience • Work cross-functionally with analytics, product, and clinical to make sure growth is connected to the full patient experience • Communicate a clear, evidence-based point of view on performance and strategy to senior stakeholders About you • 5+ years in growth or performance marketing, with genuine ownership of commercial acquisition outcomes • You've built a growth strategy from scratch — you know what to prioritise and why, not just how to execute what you're given • Comfortable moving between qualitative customer insight and quantitative performance data to form a clear strategic view • Strong understanding of creative as a commercial lever — you can brief it, evaluate it, and iterate in partnership with a creative team • Commercial instinct: you understand CAC/LTV dynamics and can make budget investment decisions with confidence • Hands-on experience across paid channels — but you lead with strategy and insight, not platform mechanics • Strong communicator and natural cross-functional partner — you influence product, analytics, creative, and clinical without needing direct authority • Thrives setting their own agenda in a fast-moving environment Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

The role / impact We're looking for a Small Business Onboarding Specialist who will own the complete customer journey from first contact through their first 90 days with Xero. You'll combine discovery, sales, and onboarding expertise to convert prospects into thriving customers — running consultative conversations, delivering product demonstrations, and guiding small business owners through setup and adoption. Your work directly impacts how confident and successful our customers feel using Xero to manage their business.   You'll be the voice customers trust during their most critical early phase, connecting them with the tools and ecosystem they need to grow. This role is 100% dedicated to onboarding, so you'll focus entirely on creating smooth, valuable experiences that set customers up for long-term success.   The team / how they connect Our Small Business Sales team sits at the intersection of customer acquisition and activation, working to convert prospects into engaged customers within their first 90 days. The team handles everything from initial inbound interest through early product adoption, collaborating closely with marketing, customer success, and product to refine how we onboard small businesses. You'll work in a high-energy environment where your impact on customer experience directly shapes our retention and growth metrics.   The team is currently working on Within this role, you'll focus on handling inbound leads and converting them through discovery, product demonstrations, and guided onboarding sessions. You'll own your personal pipeline and progress opportunities from first contact to subscription activation. You'll run 1:1 and group onboarding sessions covering core workflows like invoicing, bills, payments, and bank feeds. You'll identify and facilitate warm handoffs to our ecosystem partners and customer success team as customers expand their needs.   Where and how you can work Xero supports a flexible, hybrid working style that balances team connection with individual flexibility. For this role, you will spend 3 days in the office collaborating face-to-face and 2 days working at home. This structure allows you to build strong workplace relationships during in-office days while enjoying the autonomy of remote work throughout the week.   Here are some of the things we are looking for You bring excellent communication skills and can translate complex accounting concepts into language small business owners understand. You're self-motivated, manage your own workload and priorities without micromanagement, and thrive in a target-driven environment where metrics matter. Your curiosity about small business workflows and accounting processes gives you credibility when talking with customers about their challenges. You've demonstrated success in a sales or onboarding role, managing your own pipeline and hitting conversion targets. You're comfortable with CRM systems and tools like Salesforce or HubSpot, using data to inform your approach. You collaborate naturally with cross-functional teams, sharing customer insights and contributing to better sales and onboarding practices.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact We're looking for a Small Business Onboarding Specialist who will own the complete customer journey from first contact through their first 90 days with Xero. You'll combine discovery, sales, and onboarding expertise to convert prospects into thriving customers — running consultative conversations, delivering product demonstrations, and guiding small business owners through setup and adoption. Your work directly impacts how confident and successful our customers feel using Xero to manage their business.   You'll be the voice customers trust during their most critical early phase, connecting them with the tools and ecosystem they need to grow. This role is 100% dedicated to onboarding, so you'll focus entirely on creating smooth, valuable experiences that set customers up for long-term success.   The team / how they connect Our Small Business Sales team sits at the intersection of customer acquisition and activation, working to convert prospects into engaged customers within their first 90 days. The team handles everything from initial inbound interest through early product adoption, collaborating closely with marketing, customer success, and product to refine how we onboard small businesses. You'll work in a high-energy environment where your impact on customer experience directly shapes our retention and growth metrics.   The team is currently working on Within this role, you'll focus on handling inbound leads and converting them through discovery, product demonstrations, and guided onboarding sessions. You'll own your personal pipeline and progress opportunities from first contact to subscription activation. You'll run 1:1 and group onboarding sessions covering core workflows like invoicing, bills, payments, and bank feeds. You'll identify and facilitate warm handoffs to our ecosystem partners and customer success team as customers expand their needs.   Where and how you can work Xero supports a flexible, hybrid working style that balances team connection with individual flexibility. For this role, you will spend 3 days in the office collaborating face-to-face and 2 days working at home. This structure allows you to build strong workplace relationships during in-office days while enjoying the autonomy of remote work throughout the week.   Here are some of the things we are looking for You bring excellent communication skills and can translate complex accounting concepts into language small business owners understand. You're self-motivated, manage your own workload and priorities without micromanagement, and thrive in a target-driven environment where metrics matter. Your curiosity about small business workflows and accounting processes gives you credibility when talking with customers about their challenges. You've demonstrated success in a sales or onboarding role, managing your own pipeline and hitting conversion targets. You're comfortable with CRM systems and tools like Salesforce or HubSpot, using data to inform your approach. You collaborate naturally with cross-functional teams, sharing customer insights and contributing to better sales and onboarding practices.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role (What you’ll be doing) We’re looking for a Senior Manager for Conversion and Lifecycle to shape and own how Pilot/ Hims converts and retains patients through its digital experience. This role will shape how thousands of patients experience Hims at the moments that matter most. From patient onboarding through ongoing engagement and retention, you’ll define the strategy and priorities across conversion, retention and cross-sell, ensuring we build clear, trustworthy, high-performing experiences that support patients to start and succeed in care. Your core metrics will centre on conversion, retention, reactivation and long-term value (LTV). You’ll lead the team to identify opportunities, prioritise improvements, and deliver meaningful enhancements to the patient journey, raising the bar on quality, clarity, and performance across every key touchpoint. You’ll lead the function and report directly to the General Manager, Hims Australia. Key responsibilities • Own Hims’ conversion, retention and LTV strategy • Define and lead the roadmap across quiz flows, onboarding, lifecycle journeys, and key retention touchpoints, patient reactivation - tying experimentation directly to improvements in conversion, retention and LTV. • Lead the conversion and lifecycle function • Build, manage, and develop a high-performing team across CRO, CRM, product strategy and design. Set a clear bar for quality, pace, accountability, and impact. • Deeply understand the patient mindset • Go beyond surface metrics. Analyse behavioural data, speak to patients, map friction and motivation, and translate insight into clear, high-impact initiatives. • Build high-performing digital journeys • Partner closely with Engineering and Growth to deliver intuitive, trustworthy, and high-converting experiences across onboarding and ongoing engagement. • Drive disciplined experimentation and prioritisation • Establish testing frameworks, prioritisation logic, and reporting standards that ensure effort is focused on the highest-leverage opportunities. • Be accountable for performance outcomes • Own conversion, retention, and LTV metrics. Diagnose shifts quickly, make decisive trade-offs, and focus the team on what moves the needle. About you You’ll likely bring 8**+ years of experience** across CRO, CRM, retention or strategy in high-growth environments. Strong candidates will demonstrate: • Experience owning both conversion and retention metrics at scale • Strong analytical ability and comfort owning core commercial metrics • Experience building and leading high-performing, cross-functional teams • Experience launching a developing features which customers love • Clear, structured communication with senior stakeholders • High standards for craft, clarity, and execution You combine strategic thinking with hands-on leadership, and care deeply about building digital experiences that help people make confident healthcare decisions. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role We're looking for a CRO Manager to own and improve one of the most important journeys at Juniper: how prospective patients move from their first visit to our website through to starting treatment. Juniper has a complex, considered customer journey. Prospective patients need to understand our program, decide whether it's right for them, complete a health assessment and ultimately make a meaningful healthcare decision. You'll combine data, experimentation and a deep understanding of customer behaviour to make that journey simpler, clearer and more effective. This is a senior, hands-on individual contributor role within our Product Growth team. You'll own conversion across our digital funnel, identify where and why prospective patients drop out, and turn those insights into experiments that materially improve performance. You'll work closely with Design, Copy, Engineering, and Analytics to turn opportunities into shipped experiments. As Juniper expands into new products and patient needs, you'll also help build and optimise the new conversion journeys that support that growth. What you'll be doing • Own conversion across the funnel. Take accountability for performance from landing page through to quiz, assessment and order, identifying the biggest conversion leaks and opportunities for improvement. • Build and run our experimentation roadmap. Translate customer behaviour and funnel data into clear hypotheses, prioritise opportunities based on expected impact, and run a structured experimentation cadence. • Get close to the data. Diagnose where customers are dropping out, quantify opportunities, and work with Analytics to ensure the right tracking, measurement, and attribution are in place. • Design rigorous experiments. Own A/B and multivariate testing from hypothesis through to execution, analysis and decision-making. • Turn experiments into decisions. Clearly articulate what worked, what didn't and why, using results to determine what we ship, iterate or stop. • Understand the customer behind the numbers. Combine quantitative data with customer insight to understand intent, friction, trust and the reasons people hesitate or abandon their journey. • Lead conversion-focused creative execution. Partner closely with Copy and Design to turn hypotheses into messaging, UX and customer experiences that improve conversion. • Partner with Engineering and Product. Take opportunities from diagnosis through to implementation rather than stopping at recommendations. • Connect acquisition and conversion. Work closely with Growth to ensure the experience customers land on reflects the intent and messaging that brought them there. • Build new conversion journeys. As Juniper expands its product ecosystem, help create and optimise funnels for new products and patient needs. • Raise our CRO capability. Establish strong practices around prioritisation, experiment design, measurement and learning so we continuously get better at understanding what drives growth. About you We're looking for someone who has genuinely owned conversion problems, not simply supported a CRO program. You'll need to have: • 5+ years of experience across CRO, experimentation, digital optimisation, product growth, or a similarly quantitative digital role. • A track record of owning and improving digital conversion funnels, with clear examples of measurable commercial impact. • Strong hands-on experience designing and running A/B and multivariate experiments. • Strong analytical instincts. You can interrogate funnel performance, identify drop-offs, size opportunities, and translate data into hypotheses. • Experience working with Analytics or Data teams to build robust measurement and attribution frameworks. • Strong customer judgement and an understanding of how UX, messaging, friction and behavioural psychology influence conversion. • Experience working closely with Design, Copy, Engineering and Product to turn hypotheses into shipped experiences. • Strong commercial judgement and an ability to connect individual funnel metrics to broader business outcomes. Experience in healthcare, subscription businesses or considered-purchase journeys is useful, but not essential. We're much more interested in how you approach customers, experimentation and growth. Why this role matters • Conversion is one of Juniper's biggest growth opportunities. • Our patient journey is fundamentally different from a simple ecommerce checkout. People are making a personal healthcare decision, often after spending significant time thinking about their health and weight. Building trust, communicating clearly and removing unnecessary friction all matter. • At the same time, Juniper is evolving beyond a single offering into a broader ecosystem of products and care. That means building new journeys, understanding new customer behaviours, and continuously improving how people discover and access the right care. • You'll have meaningful ownership of that problem, with the data to understand it, the creative and technical partners to execute against it, and the opportunity to directly influence how quickly Juniper grows. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role We are looking for a CRM Manager to own the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time. What You Will Own • Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation. • Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams. • Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels. • Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason. • Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort. • Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement. • Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes. • Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution. • Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability. • Translate performance data into clear recommendations about what we should build, improve, scale or stop. • Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life. • Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment. What We Are Looking For • At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business. • Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool. • Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states. • Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences. • Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact. • A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance. • Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks. • A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results. • The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself. • Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority. • Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys. • Comfort operating autonomously in a fast-moving environment where the foundations are still being built. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together. What we do... Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year. That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still. About the Senior HR Business Partner role... We're looking for a dynamic, high-energy Senior HR/People Partner to join us on a 12-month fixed-term contract while one of our team is on maternity leave. If you love working at pace, adapting on the fly, and acting as a trusted sounding board, this is for you. This is a hands-on, fast-paced HRBP role where momentum is key. You'll partner closely with senior leaders across Tech, Product, and our Customer teams to build high-performing teams, navigate change, and support our employee experience. What you'll do... - Partner with Product & Tech leaders to align their people strategies with business goals - Lead talent reviews, succession planning, and career development initiatives - Partner with leaders on complex employee relations matters, wellbeing, and psychosocial safety - Build manager capability through coaching, practical guidance, and leadership development - Support reward, remuneration, and pay equity discussions in partnership with the broader People Team - Lead people aspects of restructures, workforce changes, and other transformation initiatives - Leverage people analytics to spot trends and back up key decisions - Work closely with People Ops to ensure seamless delivery and foster an inclusive culture - Support the broader Global People Team with initiatives and global projects What you have… - Solid background as an HRBP or Senior HRBP in tech, SaaS, or another fast-moving industry. - Proven experience partnering with Product, Engineering, or other digital teams - Confidence working alongside senior leaders and influencing decisions across teams - Great coaching skills and the wisdom to know when to challenge, when to support, and when to escalate - Hands-on experience with org design, change management, performance, talent, and employee relations - A practical feel for using data and business context to back up your suggestions - High energy and total comfort moving quickly between high-level strategy and day-to-day execution - Clear communication style and a cool, calm head when tricky or delicate situations crop up - Strong stakeholder skills across a global, matrixed setup - A friendly, collaborative approach and a real passion for helping people do their best work Bonus Points if you have... - Supported Product and Tech teams - Worked in a global, distributed, or scale-up tech environment before. - Familiarity with modern setups like agile product or engineering ways of working. Our Perks & Benefits… - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Flexibility to work in a Hybrid model (3 days in-office) - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.   When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work We’re looking for a Staff Engineer to help build Culture Amp’s internal facing Agent Hub, the central technical capability for designing, shipping, and governing autonomous agents across the business. This is genuinely greenfield. You’ll help define the architecture, engineering patterns, operating model, and guardrails that make agentic systems useful, secure, observable, and safe to run in production. You’ll work across the wider business to turn ambiguous friction into practical solutions, while creating the platform and patterns that help teams build and operate AI-enabled workflows independently. As part of this team of amazing humans, You’ll be one of the founding members of a small high-ownership team building Culture Amp’s agentic capability from the ground up. The Hub works as a central enablement function: setting standards, building shared capabilities, and helping teams across the business move from experimentation to governed, production-ready agents and workflows. You’ll work closely with AI champions across the organisation. The team’s success depends on strong technical judgment, genuine collaboration, and a bias toward shipping solutions that create real value. You will • Play a lead role in setting the technical direction for the Agent Hub’s foundational capabilities, including agent execution, orchestration, MCP tools, identity, context and knowledge, evaluation, and operational visibility. • Design, build, and operate autonomous agents, workflows, and integrations for internal use cases — choosing thoughtfully between deterministic automation, simple tools, single agents, and multi-agent systems. • Build reusable MCP servers and tool patterns, including clear schemas, credential brokering, identity-aware access, per-call authorisation, and auditable interactions with systems of record. • Shape the knowledge and context layer that grounds agents in Culture Amp’s organisation-specific information, using appropriate combinations of document retrieval, vector search, knowledge graphs, registries, and semantic models. • Establish the engineering practices that move solutions from laptop-based experimentation to managed services: secure deployment, testing, evaluation, observability, cost awareness, reliability, and safe human escalation. • Partner with teams across the business to identify high-value problems, shape loosely defined opportunities, and deliver solutions that people actually adopt. • Apply and evolve Culture Amp’s agent registry, risk framework, and governance patterns so every deployed agent has clear ownership, purpose, authority, data access, and accountability. • Raise the capability of the wider function through coaching, architecture guidance, reusable patterns, documentation, and playbooks — enabling teams to move quickly within well-designed guardrails. You have • Strong backend engineering skills (ideally in TypeScript and/or Python), including APIs, testing, service design, and building production systems or integrations end to end. • Hands-on experience delivering and operating cloud-native solutions in AWS, with a strong understanding of security, identity, permissions, secrets, and reliability in production. • Practical experience with AI agents, Claude or similar tooling, MCP or comparable integration patterns, and orchestration across single-agent, multi-agent, workflow, and human-in-the-loop systems. • Working knowledge of agent platforms and runtime concerns such as tool permissions, identity propagation, session state, token and time budgets, retries, evaluation, tracing, cost attribution, and auditability. • Experience designing knowledge or memory architectures, including vector or graph-based retrieval, and the judgment to choose between build, buy, configure, workflow, and agentic approaches. • A track record of taking ambiguous, unscoped problems from discovery through to a shipped and governed solution, earning stakeholder influence through delivery. • The ability to define platform boundaries and self-service patterns so other teams can move independently without compromising security or operational quality. You are • Energised by building something from zero — you’d rather define the pattern than inherit one. • Comfortable holding ambiguity, making decisions with incomplete information, and iterating in the open rather than waiting for a perfect plan. • A systems thinker who can move between architecture, implementation, operations, and the human behaviours needed for adoption. • Pragmatic about hype: excited by autonomous agents, MCP, and knowledge graphs, but focused on what creates measurable value and can be operated safely at scale. • A generous, team-first collaborator who shares context freely, lifts the people around you, and treats the Hub’s success as more important than individual credit. Perks & Benefits At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes: • Equity through our Employee Share Option Program, so you can share in our long-term success • Learning programs and coaching to help you thrive and grow • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle • Inclusive parental leave from day one • A MacBook and budget to set up your home workspace, enabling flexibility • Five annual social impact days to to give back to causes that matter to you • Medical insurance coverage for you and your family (Available for US & UK only) Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person. Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. Accommodations & Data Privacy If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes This position is part of the Mable team.  About Mable Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.  With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.  By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors. To find out more, visit https://mable.com.au/ About the role This is a full-time role residing within Mable’s Customer Safeguarding team, who help to ensure that all customers on the Mable platform are appropriately safeguarded and supported. The role works directly with customers to understand their issues, explain outcomes, and achieve resolutions that keep our community safe and supported.    The role blends excellent customer service, a passion for problem-solving, and a love for process improvement to support our customers in achieving equitable outcomes.    You will be responsible for receiving and acting on Moderation cases that have been reviewed and escalated by the offshore team (a Moderation case is one that has been created by a system or algorithm, requiring human review). The Moderation Specialist is then responsible for determining whether or not cases are genuine issues via a process of assessment and investigation, before issuing appropriate interventions and liaising directly with Mable customers where appropriate to do so. Key Responsibilities • Serve as the escalation point for Moderation cases reviewed by the offshore Moderation team and requiring investigation and/or intervention • Provide detailed written accounts of actions taken in response to moderation cases, capturing the end-to-end process followed, the justification for the actions taken and the outcome of the review • Assess, investigate, and compile relevant information to support decision-making, making judgement calls where necessary • Issue relevant interventions to platform users as documented in Mable processes and procedures • Escalate complex, high-risk cases where applying documented processes and personal judgement do not achieve a clear outcome • Receive and make phone calls to platform users that are querying interventions issued to their accounts • Manage the moderation case process in accordance with all Mable policies and processes • Assess, resolve and escalate potential issues flagged by our internal algorithms • Communicate effectively with platform users and other stakeholders to enable mutually satisfactory outcomes • Participate in regular weekly and monthly reporting on moderation cases, paying attention to trends and potential anomalies • Proactively identify opportunities to continually improve internal practices procedures • Promote a positive and professional culture within the team • Undertake other duties and responsibilities as required Skills and Experience • Experience in a customer-facing role, preferably with an element of conflict resolution • Excellent written & verbal communication skills • High level of motivation and ability to handle a high-volume environment • Experience in handling challenging conversations • Calm, confident, and well-prepared • Ability to follow and implement written processes and procedures • Ability to clearly communicate actions taken and actions required by other Mable teams • Confidence using various software programs and systems (Salesforce experience advantageous) • Developed record-keeping skills • A customer-focused lens • Knowledge of best practice administration processes and procedures • Excellent attention to detail, time management and organisational skills • Team player mentality and committed to a high-performance culture We’re powered by purpose  We’re Switched On 💡 We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.  We’re Bold 📣 We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.  We’re One 🤝 We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful 🌟 We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives. Values we share as part of Attain Healthtech Break New Ground 🧨 We simplify care with creativity and bold ideas. Make It Matter💟 We put people at the centre and create impact that improves lives. Own The Outcome🥇 We aim high, deliver excellence and drive results that last. Our benefits Power your career ⚡️ Learn from industry experts, experienced leaders, and on-the-job opportunities.  Access parental leave 👶 Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.   Work with flexibility 🏠 We’re a hybrid workplace, balancing time in the office with remote work. Flexi Leave Days 🌴 Get one extra paid leave day per quarter for what makes you happy. Take a floating public holiday 🫶🏾 Acknowledge a significant day your way with family and friends.  Be rewarded 🏆 Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. We are one As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply. If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work We're looking for an Associate Site Reliability Engineer to join our SRE team in a full time position. Every year more employees use Culture Amp, and that means more simultaneous users, more data in our storage layer and more services to run. The SRE practice exists so our infrastructure can carry that growth without trading away reliability or the experience customers get. As an Associate SRE you'll work on the tooling, platforms and patterns that product engineering teams build on top of, with experienced engineers around you. This is a genuine start-of-career role: real work with real impact, plus the pairing, mentoring and time you need to learn how production systems actually behave. SRE at Culture Amp is an inclusive practice that embraces flexible work arrangements. You'll be surrounded by talented engineers and have opportunities to both learn and teach. As part of this team of amazing humans, You will • Work closely with other engineers to build, maintain and enhance our services, following industry best practice • Work with product teams and other users of our SRE tooling to understand their needs and problems, then help develop, refine, slice, implement and measure the impact of the solution • Help keep our infrastructure observable and understandable, through dashboards, alerts and documentation that make problems quicker to spot and fix • Contribute automation that takes repetitive operational work off engineers' plates • Partner with AI coding agents as part of your day-to-day workflow, and help the team work out where they earn their keep • Collaborate with other engineers in the team through pair programming to build a shared understanding of the work You have • A Bachelor's or Master's degree in software engineering or a related STEM discipline, a completed coding bootcamp, or equivalent practical experience • Some hands-on experience writing code in any language. You're likely to work with TypeScript and Go here, and our product teams also use Ruby, Kotlin and Python, so a willingness to read and debug unfamiliar languages matters more than what you've used so far • Exposure to at least one cloud provider. We run mostly on AWS with a growing GCP footprint, and you'll be supported to learn both • Enough curiosity about how systems fail to dig into a problem rather than route around it You are • A proactive and clear communicator. You value empathy and kindness, you can articulate your ideas and feelings in writing and out loud, and you're open to the perspectives others bring • Self-motivated. You work independently, take the initiative to get what you need, and call for support when required • Someone with a growth mindset who's willing to embrace challenges. You'll learn a lot in this role • Excited about the potential of AI to help engineers innovate, and open to leveraging AI coding tools such as Claude Code • Aligned with our values and demonstrate them through your working practice For this role, the estimated base salary is listed below (AUD): • $90,000 + super Perks & Benefits At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes: • Equity through our Employee Share Option Program, so you can share in our long-term success • Learning programs and coaching to help you thrive and grow • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle • Inclusive parental leave from day one • A MacBook and budget to set up your home workspace, enabling flexibility • Five annual social impact days to to give back to causes that matter to you • Medical insurance coverage for you and your family (Available for US & UK only) Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person. Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. Accommodations & Data Privacy If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   Who you are As a Solutions Architect within the Solutions Engineering team, you will work closely with our commercial leaders, regional GMs, CTO, Product leadership, and cross-functional stakeholders to shape winning technical strategies for our most strategic enterprise clients. You will lead the full pre-sales discovery process, translate complex requirements into scalable architectural designs, and guide customers in unlocking the full value of Airwallex’s technology. This role places a strong emphasis on technical solutioning, executive engagement, and GTM enablement while maintaining hands-on, engineering-level involvement where needed to drive customer success. Beyond architecture and advisory, you will also take ownership of the end-to-end integration journey for high-impact strategic accounts, ensuring that the solutions you design are implemented correctly, on time, and in alignment with best practices. Working closely with Product and Engineering, you will support customers through their technical onboarding, troubleshoot complex API interactions, and ensure seamless integration outcomes. You will serve as the trusted technical partner across the entire sales and delivery lifecycle, leading discovery, designing compliant and scalable payment solutions, delivering compelling product demonstrations, and advising on architectural and operational decisions. Your expertise in multi-system API integrations and payments technology will be instrumental in shaping our technical narratives and delivering world-class customer experiences. As part of a rapidly expanding global team, you will contribute to the evolution of our solution frameworks and be pivotal in driving successful implementations and go-lives for enterprise customers. Responsibilities: - Drive thought leadership and build executive relationships with key business and technical stakeholders - Develop white paper / competitor studies / support “how to win” strategy development with the enterprise commercial, strategy, and marketing teams - Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts - Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes - Act as the voice of the customer to inform our product team on insights, product gaps, and opportunities across the markets - Oversee end-to-end implementation delivery for strategic accounts, identifying and troubleshooting technical issues and ensuring client’s integration follow the best practice guidelines to create best developer experience - Approximately 10% travel is anticipated, especially for in-person meetings Minimum qualifications: - Bachelor's degree in a STEM discipline, with strong academic achievements - At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels - Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers - Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions - Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.) - Experience integrating RESTful APIs into web applications Preferred qualifications: - Knowledge of the payments domain / financial services will be advantageous - Passionate about learning and actively seeks out knowledge - Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances. - Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles - Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   About the team The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre‑sales, solution design, and integration stages, then owns the orchestration from contract signature through go‑live and early adoption. We are committed to empowering businesses with the tools they need to run high‑performing, compliant, and scalable spend programmes across APAC. What you’ll do As the Solutions Engineer for our Spend Team, you will own the end‑to‑end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high‑growth customers across APAC. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross‑functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Merchant Services, Solutions Engineering, Product, Operations, Risk and external partners (e.g. networks, processors, manufacturers), ensuring that every phase from pre‑sale through go‑live and early spend activation runs smoothly. This role is based in Sydney (3 days in office), with implementation coverage across APAC. Responsibilities: - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. - Partner with activation / onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout. - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors. - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. - Serve as a subject matter expert on the broader integration ecosystem (e.g. HRIS and accounting partners), collaborating with Sales, Product, and partners to close gaps and improve integration coverage. - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale. - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Who you are We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. - 5+ years of experience in implementation, onboarding, customer success, or project/program management, managing complex, multi‑stakeholder technology or financial services implementations. - 4+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations. - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. - Experience delivering ERP, accounting system, or expense platforms (e.g. Netsuite, SAP, Oracle, Xero) implementations and the associated data flows (GL, cost centres, entities, card feeds). Preferred qualifications: - Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web, SSO, and ERP integration concepts. - Formal training or certification in project management or agile delivery (e.g. PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts. - Experience managing strategic or enterprise accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope. - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Our Marketing team has a fantastic opportunity for a CRM Coordinator to join the team! Reporting through to our Head of Loyalty and Performance Marketing, you'll be responsible for supporting the delivery of CRM programs across Kogan's stores and brands, analysing data and reporting, plus managing a range of marketing automation projects. This role is perfect for a driven digital marketer looking to take the next step in their career, utilizing their existing foundation in CRM and lifecycle marketing to deliver high-quality work and enable an exceptional experience for our customers! This is a fantastic opportunity to bring your proven knowledge of digital campaigns to an industry-leading eCommerce retailer and truly own your development. If you love working with Salesforce Marketing Cloud and want to further develop your skills, you’re in luck - this is a core component of the role! If you're looking to elevate your Digital Marketing career, this is a fantastic opportunity to work in an industry-leading and innovative space, providing exposure to how an ASX listed, eCommerce pioneer runs! In this role you'll be responsible for: • Support the scoping, briefing, delivery, and reporting of Kogan First projects, tests, and initiatives. • Own end-to-end delivery of the Giveaways program — planning, briefing, and day-to-day maintenance — continuously refining the process for better outcomes. • Run the weekly Giveaways WIP meeting, keeping the agenda sharp and actions clearly documented. • Ensure cross-team alignment on giveaways projects, with clear briefs and on-time delivery. • Deliver monthly Kogan First reporting and monitor key KPIs such as growth, retention, acquisition, and conversion. • Perform QA testing and auditing of new FIRST processes, dashboards, and projects. • Work with Engineering on the Kogan First roadmap and with external legal advisors to keep the program within acceptable risk levels. To be successful in this role, you should be: • Degree qualified in Marketing, Business, Communications, or a related field. • Experience in a marketing, loyalty, or project coordination role, ideally within Retail or eCommerce. • Strong project management skills, with the ability to juggle multiple initiatives and deadlines. • Comfortable working with reporting tools such as dashboards, spreadsheets, and templated SQL reports. • Excellent attention to detail, particularly around QA, auditing, and compliance-related tasks. • A clear communicator, confident briefing stakeholders and running structured meetings. • Highly analytical and ready to delve into data. You'll be working in the detail, using data to drive business decisions and make recommendations on what you find! • Tech-savvy and AI-forward. You have an interest in or exposure to utilizing AI tools (like ChatGPT, Claude, or built-in CRM predictive tools) to help brainstorm copy, streamline workflows, or analyse customer segments faster • Able to multitask effectively - we expect you to juggle 50 different tasks at once without dropping the ball (we're not kidding) • Inquisitive and ready to be challenged - we're not afraid of putting in hard work to deliver a superior product! Why Kogan.com? • Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future • Your role has a lot of ownership, autonomy and little red tape • You’ll be empowered to achieve positive outcomes and your work will have a real impact • You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia • Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ • A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more! To apply   Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.   Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.   Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!    About Us We’re Kogan.com, Pioneers of eCommerce in Australia.   At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future,  and get to do it with a great team culture and benefits!   Join Kogan.com to master your craft, do your best work, make a real difference and work with the best.  At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.    Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights

The role / impact You will lead the modernization of our marketing data platform and drive the integration of artificial intelligence across our data products. Operating independently, you will bridge the gap between complex engineering systems and business needs, ensuring our foundational architecture supports sophisticated data science and analytics. Your focus will remain on dismantling data silos and replacing legacy frameworks with highly scalable, real-time data solutions. Your impact will be felt globally as you collaborate with commercial stakeholders to translate business strategies into actionable, deliverable requirements. By balancing long-term architectural transformation with incremental, high-value product deliveries, you will empower teams to make confident, data-driven decisions. Ultimately, your work will directly influence how internal teams and external customers interact with our intelligence systems. The team / how they connect You will join a multidisciplinary team of approximately fifty specialists, including data engineers, data scientists, applied scientists, market insights professionals, and economic researchers. This collective manages the go-to-market data engineering, science, and research capabilities across Australia, New Zealand, the UK, and the US. Together, they function as a collaborative network focused on re-evaluating and modernising our data stack to deliver deep intelligence. Initially, you will focus on: - Navigating and upgrading a fifteen-year-old architectural framework into a modern data ecosystem. - Unifying fragmented, duplicated data sources to establish a single, trusted source of truth for the business. - Collaborating with data engineering and applied science leads to embed artificial intelligence capabilities into frontline workflows. - Partnering with sales, marketing, and customer support business units to outline and deliver immediate reporting enhancements. Where and how you can work This position is ideally based in Melbourne to maintain close proximity to the core engineering team, though applicants located anywhere along the East Coast of Australia are welcome. We support a hybrid working model that blends remote flexibility with collaborative in-office connection. You can expect designated boost days to join colleagues in our dedicated office spaces for collaborative sessions, team activities, and workshops. Here are some of the things we are looking for: - Deep technical familiarity with complex, large-scale big data systems and real-time data products. - A proven ability to communicate sophisticated data concepts clearly to senior leadership and non-technical stakeholders. - Experience operating autonomously in ambiguous environments, making confident decisions without a clear-cut path forward. - Skill in managing conflicting priorities from demanding business units such as marketing and sales. - A strong commercial mindset with a background in handling marketing or sales data portfolios. - Comfort partnering closely with cross-functional engineering and data science panels to assess technical feasibility. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact You will lead the modernization of our marketing data platform and drive the integration of artificial intelligence across our data products. Operating independently, you will bridge the gap between complex engineering systems and business needs, ensuring our foundational architecture supports sophisticated data science and analytics. Your focus will remain on dismantling data silos and replacing legacy frameworks with highly scalable, real-time data solutions. Your impact will be felt globally as you collaborate with commercial stakeholders to translate business strategies into actionable, deliverable requirements. By balancing long-term architectural transformation with incremental, high-value product deliveries, you will empower teams to make confident, data-driven decisions. Ultimately, your work will directly influence how internal teams and external customers interact with our intelligence systems. The team / how they connect You will join a multidisciplinary team of approximately fifty specialists, including data engineers, data scientists, applied scientists, market insights professionals, and economic researchers. This collective manages the go-to-market data engineering, science, and research capabilities across Australia, New Zealand, the UK, and the US. Together, they function as a collaborative network focused on re-evaluating and modernising our data stack to deliver deep intelligence. Initially, you will focus on: - Navigating and upgrading a fifteen-year-old architectural framework into a modern data ecosystem. - Unifying fragmented, duplicated data sources to establish a single, trusted source of truth for the business. - Collaborating with data engineering and applied science leads to embed artificial intelligence capabilities into frontline workflows. - Partnering with sales, marketing, and customer support business units to outline and deliver immediate reporting enhancements. Where and how you can work This position is ideally based in Melbourne to maintain close proximity to the core engineering team, though applicants located anywhere along the East Coast of Australia are welcome. We support a hybrid working model that blends remote flexibility with collaborative in-office connection. You can expect designated boost days to join colleagues in our dedicated office spaces for collaborative sessions, team activities, and workshops. Here are some of the things we are looking for: - Deep technical familiarity with complex, large-scale big data systems and real-time data products. - A proven ability to communicate sophisticated data concepts clearly to senior leadership and non-technical stakeholders. - Experience operating autonomously in ambiguous environments, making confident decisions without a clear-cut path forward. - Skill in managing conflicting priorities from demanding business units such as marketing and sales. - A strong commercial mindset with a background in handling marketing or sales data portfolios. - Comfort partnering closely with cross-functional engineering and data science panels to assess technical feasibility. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact You will lead the modernization of our marketing data platform and drive the integration of artificial intelligence across our data products. Operating independently, you will bridge the gap between complex engineering systems and business needs, ensuring our foundational architecture supports sophisticated data science and analytics. Your focus will remain on dismantling data silos and replacing legacy frameworks with highly scalable, real-time data solutions. Your impact will be felt globally as you collaborate with commercial stakeholders to translate business strategies into actionable, deliverable requirements. By balancing long-term architectural transformation with incremental, high-value product deliveries, you will empower teams to make confident, data-driven decisions. Ultimately, your work will directly influence how internal teams and external customers interact with our intelligence systems. The team / how they connect You will join a multidisciplinary team of approximately fifty specialists, including data engineers, data scientists, applied scientists, market insights professionals, and economic researchers. This collective manages the go-to-market data engineering, science, and research capabilities across Australia, New Zealand, the UK, and the US. Together, they function as a collaborative network focused on re-evaluating and modernising our data stack to deliver deep intelligence. Initially, you will focus on: - Navigating and upgrading a fifteen-year-old architectural framework into a modern data ecosystem. - Unifying fragmented, duplicated data sources to establish a single, trusted source of truth for the business. - Collaborating with data engineering and applied science leads to embed artificial intelligence capabilities into frontline workflows. - Partnering with sales, marketing, and customer support business units to outline and deliver immediate reporting enhancements. Where and how you can work This position is ideally based in Melbourne to maintain close proximity to the core engineering team, though applicants located anywhere along the East Coast of Australia are welcome. We support a hybrid working model that blends remote flexibility with collaborative in-office connection. You can expect designated boost days to join colleagues in our dedicated office spaces for collaborative sessions, team activities, and workshops. Here are some of the things we are looking for: - Deep technical familiarity with complex, large-scale big data systems and real-time data products. - A proven ability to communicate sophisticated data concepts clearly to senior leadership and non-technical stakeholders. - Experience operating autonomously in ambiguous environments, making confident decisions without a clear-cut path forward. - Skill in managing conflicting priorities from demanding business units such as marketing and sales. - A strong commercial mindset with a background in handling marketing or sales data portfolios. - Comfort partnering closely with cross-functional engineering and data science panels to assess technical feasibility. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.