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ENGINEERING MANAGER - APPLIED AI THE ROLE AND ITS IMPACT You will lead and grow the Internal AI Accelerator team as it expands from its current core to a fully formed engineering squad. You will own the strategy, delivery, and roadmap for how Xero designs and delivers agentic AI workflows that eliminate manual toil, speed up decision-making, and generate measurable productivity gains. This means working directly with business leaders across G&A, Finance, P&C, and IT functions to co-build reusable AI patterns and governance frameworks that last. You will shape how Xero thinks about AI delivery long after your tenure, building playbooks and reference architectures that other teams can pick up and run with. What your engineers build goes into production and real people rely on it. One month you are partnering with finance, the next you are embedded in IT. You set the pace, you unblock the path, and you hold your team accountable to shipping. THE TEAM AND HOW THEY CONNECT The Internal AI Accelerator team is a small, high-impact crew of engineers embedded across Xero's business units. They partner directly with product, engineering, and business teams to design and ship AI workflows in weeks, not months. The team operates with a direct line to senior stakeholders and a genuine mandate to move fast. Together, you are genuinely curious about what works and what doesn't, learning openly from every project and sharing what you discover. THE TEAM IS CURRENTLY WORKING ON The team is expanding from a proof-of-concept phase into building at scale. You will focus on growing the engineering capability across multiple workstreams. Initially, your priorities will be: - Scaling agentic AI delivery across multiple business domains (finance, HR, support, operations) - Building reusable patterns, platforms, and governance frameworks that other teams can adopt - Designing and implementing the technical architecture for enterprise AI deployments - Establishing best practices for AI safety, evaluation, and operations at scale WHERE AND HOW YOU CAN WORK This role is based in Sydney. You will work in a hybrid model with core collaboration days in the office. Xero supports flexible ways of working, and regular "boost days" bring our ANZ teams together for connection and planning. HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR - You bring solid engineering credibility, ideally from shipping production software at scale, so you can make sound technical decisions and earn your team's respect without needing to code day-to-day. - Your approach to strategy is pragmatic: you can move fast without all the answers, turning vague problems into clear scope, and pivoting when the situation changes. - You will Go Bold in how you lead: giving your team ownership, pushing back on processes that slow you down, and creating space for innovation alongside delivery. - You demonstrate genuine curiosity about your people and a commitment to coaching them up. You leave your team knowing more than when they joined. - You show comfort bridging technical and non-technical worlds, translating between engineers and business stakeholders without losing nuance on either side. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact In this role, you will deliver well-structured, high-quality features across Xero's Salesforce platform and connected sales tools over a 3 to 6 month horizon. You will connect each feature to customer and business outcomes, using data, customer insights, and AI tools to make thoughtful trade-offs between speed and engineering quality. Working across teams and with cross-functional stakeholders, you will bring clarity to technical solution designs, improve engineering practices, and elevate overall system scalability. You will also mentor team members, contribute to incident response, and ensure reliable, zero-impact production deployments. The team / how they connect Our engineering teams work collaboratively with sales leaders, technical peers, and cross-functional partners to solve complex platform challenges. We foster an inclusive, high-performing environment where everyone actively participates in agile ceremonies, shares constructive feedback, and supports one another. Together, we take collective ownership of technical excellence, continuous improvement, and delivering software that makes a meaningful difference. Initially, you will focus on - Designing and delivering Salesforce features using the right balance of Apex, Lightning Web Components, and declarative tools like Flows. - Supporting connected sales tools and managed package upgrades, such as PandaDoc, Gong, and Outreach. - Setting up production monitoring, SLOs, and error handling while managing sandbox refreshes and release deployments. Where and how you can work We offer a flexible hybrid working environment that balances working from home with time spent connecting in our modern office spaces. You will have access to collaborative team areas and dedicated community days to collaborate with your peers in person. Here are some of the things we are looking for - Experience developing software using Apex, LWC, SOQL, and declarative Salesforce tools. - A practical approach to using AI responsibly across feature development, debugging, and system log analysis. - Deep expertise in a key Salesforce area such as Sales Cloud, CPQ, Data Cloud, or integrations. - Background in building and maintaining REST APIs and platform event integrations. - Familiarity with source control, deployment tooling like Salesforce CLI, and continuous integration pipelines. - Proven track record of handling production incidents, root-cause investigations, and quality assurance through TDD and trunk-based development. - Strong stakeholder communication skills—the ability to explain technical concepts clearly, navigate competing priorities, and keep people aligned across functions. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role We are looking for a CRM Manager to support the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can help set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time. What You Will Own • Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation. • Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams. • Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels. • Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason. • Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort. • Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement. • Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes. • Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution. • Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability. • Translate performance data into clear recommendations about what we should build, improve, scale or stop. • Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life. • Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment. What We Are Looking For • At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business. • Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool. • Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states. • Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences. • Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact. • A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance. • Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks. • A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results. • The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself. • Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority. • Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys. • Comfort operating autonomously in a fast-moving environment where the foundations are still being built. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role (What You’ll Be Doing) We are seeking an Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets. This role will lead the development of a scalable operations workforce. You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment. Key Responsibilities Strategy & Market Development (Japan) • Lead clinical input for new product launches and market expansion in Japan • Shape and continuously improve Japan-specific models of care Workforce Scaling & Management • Build and scale a reliable, high-quality network in Japan • Partner with hiring teams to design and execute screening, assessment, and onboarding processes • Establish systems for rostering, utilisation, and performance management Quality, Insights & Risk Management • Monitor performance through audits, data analysis, and insights • Lead incident and complaint management, including triage, escalation, and resolution • Implement continuous quality improvement initiatives to enhance patient outcomes • Develop scalable guardrails and safety protocols Advisory & Cross-Functional Collaboration • Review and localise clinical content, patient communications, and educational materials • Collaborate closely with partners, operations, and patient support teams • Ensure effective coordination for risk management and escalation pathways Governance & Compliance (Japan) • Establish and maintain governance frameworks aligned with Japanese regulations • Develop clear protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes) • Support regulatory readiness, audits, and compliance requirements • Work closely with external stakeholders to ensure adherence to local standards of care Practitioner Collaboration & Leadership • Act as the primary escalation point for Japanese prescribers and clinicians • Foster strong collaboration between remote practitioners and internal teams • Provide leadership, guidance, and ongoing support to practitioners What Success Looks Like • A scalable and high-performing prescriber network in Japan • Strong adherence to quality and safety standards • Clear and effective governance frameworks tailored to Japan • Seamless collaboration between clinical, operational, and commercial teams • Established trust with local regulators, partners, and stakeholders About You (Who We’re Looking For) Skills and experience • Experience in operations and/or strategy in a rapidly scaling organisation • Proven ability to build and scale teams or processes in a fast-paced environment • Strong stakeholder management skills, with the ability to work across local and global teams • Fluent in Japanese (native or equivalent level) and comfortable working in English Why join Eucalyptus? Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care. Euc is here to offer a more supportive path through: • Thoughtful, evidence-based clinical care • Ethical and responsible prescribing • Accessible, affordable treatment options • Warm, non-judgemental support for every patient Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing. • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa. • Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture. • Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy, • Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   ABOUT THE TEAM The SMB & Mid-Market Inbound Sales team is a key growth engine behind Airwallex’s scale. We work with inbound SMB and mid-market businesses, turning demand into customers through a fast, strategic sales process. We’re looking for an experienced, high-energy sales professional who loves the phone, moves fast and knows how to turn conversations into customers. This is a high-velocity, phone-first acquisition role. You’ll own inbound opportunities from first conversation through to activation, working with SME and mid-market businesses and managing a large pipeline at different stages of the sales journey. You’ll bring a strong foundation in new-business sales, with experience progressing and closing deals with mid-market customers. WHAT YOU'LL DO - Own and convert inbound opportunities from qualification through to activation - Run strong discovery conversations to uncover customer needs and commercial opportunities - Progress and close deals with SME and mid-market businesses - Pick up the phone and create momentum. Calling is a core part of how you sell - Manage a large pipeline of customers across different stages of the sales cycle - Handle objections, create urgency and confidently move customers towards a decision - Use data to understand your pipeline, performance and where to focus WHO YOU ARE - You understand sales: You have proven new-business sales experience and a track record of closing deals. - You love the phone: You enjoy speaking with customers, creating opportunities and moving deals forward through conversation. - You're structured and organised: You can manage a high volume of customers across different stages, identify what needs your attention and prioritise the actions that will have the greatest impact. - You're data-driven: You understand your numbers, use data to identify gaps and opportunities, and use those insights to decide where to focus. - You're resilient: You stay positive and focused through challenges, adapt quickly and maintain momentum in a fast-paced sales environment. - You learn quickly and independently: You pick up new products, processes and concepts quickly and can apply them without constant direction. - You take ownership: You take responsibility for your results and proactively work out what needs to happen next. - You move with pace: You're comfortable in a fast-moving environment, act with urgency and can manage multiple priorities at once. - You're team-oriented: You want to win, but you also want to see the people around you win. You share what works, support the team and contribute to a high-performing culture. MINIMUM QUALIFICATIONS - 2+ years of proven success in a closing role, with consistent performance against quota - Experience selling technology, payments or financial services - Strong understanding of how businesses operate and financial services, with the ability to demonstrate this in customer conversations - Demonstrated ability to operate as a self-starter in a fast-paced, high-growth environment APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • Supporting patients living with obesity across our 5 markets • Received selective NICE endorsement to provide services to the NHS • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role We're looking for a Growth Manager who thinks about patient acquisition the way a GM thinks about a business. You'll own Hers' growth marketing strategy — from channel investment and budget allocation through to the customer insights and creative ideas that drive it. This isn't a campaign execution role. You'll be setting the strategic direction: understanding who our patients are and why they come to Hers, turning that insight into high-performing creative and messaging, and making smart commercial trade-offs to grow efficiently. You'll work cross-functionally with creative, clinical, analytics, and product teams across Sydney and the UK. What you'll do • Own Hers' patient acquisition strategy end-to-end — from channel mix and budget allocation through to the messaging hypotheses that drive it • Use customer research, patient insight, and performance data to build strategies that attract the right patients at the right cost • Balance CAC and LTV trade-offs — understanding the difference between patients who stay engaged in their treatment and those who don't, and using that to inform acquisition decisions • Build and maintain a rigorous test-and-learn framework across channels, creative formats, and audience segments • Partner closely with our creative team to develop concepts grounded in real patient insight — you understand why creative works, not just whether it does • Identify the highest-leverage opportunities across paid channels (Meta, Google, YouTube, TikTok) and funnel experience • Work cross-functionally with analytics, product, and clinical to make sure growth is connected to the full patient experience • Communicate a clear, evidence-based point of view on performance and strategy to senior stakeholders About you • 5+ years in growth or performance marketing, with genuine ownership of commercial acquisition outcomes • You've built a growth strategy from scratch — you know what to prioritise and why, not just how to execute what you're given • Comfortable moving between qualitative customer insight and quantitative performance data to form a clear strategic view • Strong understanding of creative as a commercial lever — you can brief it, evaluate it, and iterate in partnership with a creative team • Commercial instinct: you understand CAC/LTV dynamics and can make budget investment decisions with confidence • Hands-on experience across paid channels — but you lead with strategy and insight, not platform mechanics • Strong communicator and natural cross-functional partner — you influence product, analytics, creative, and clinical without needing direct authority • Thrives setting their own agenda in a fast-moving environment Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? • Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. • Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. • Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. • Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. • Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

We're looking for  customer-centric and solutions-focused team members to help drive the Kogan.com experience! Our Customer Care team is our direct eyes and ears to our customers, and the feedback that they receive helps us to constantly improve the Kogan.com customer experience. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business!     In this role, you’ll be responsible for delivering an outstanding customer experience by resolving queries, supporting best practice, and acting as a strong advocate for our customers.   Whether you're a recent graduate to kick off their career or have a passion for tech and exceptional customer experiences, this is a fantastic role to work within a dynamic, fast-paced and innovative space and be part of an iconic, ASX listed eCommerce business! We're open to Part Time - minimum 3 days per week for this role. In this role you'll be responsible for: • Taking ownership of escalated customer queries and issues, ensuring timely and effective resolution via Salesforce, SAP, phone and other systems. • Providing one-on-one support to customers via email and phone, always representing Kogan.com with professionalism and empathy. • Processing customer refunds, credits and replacements accurately and efficiently. • Liaising with freight carriers to ensure prompt and reliable delivery of orders. • Collaborating with internal teams to resolve queries and identify opportunities to improve the customer experience. • Staying up to date with Kogan.com products and trends to provide informed advice to customers. • Contributing to the smooth operation of the Customer Care team by ensuring all tasks are completed with accuracy and efficiency. • Assisting with the creation, testing, documentation and rollout of new processes • Supporting training and development by assisting with onboarding, shadow sessions, and capability building for overseas agents. To be successful in this role, you should be: • A University Degree will be highly regarded • Customer centric and willing to go above and beyond to ensure our customers have an exceptional experience • An effective and empathetic communicator. You'll be able to articulately and clearly engage via different channels, including phone and email • Tech-savvy and ability to use various IT and cloud-based tools to improve efficiency and productivity • Have an excellent attention to detail, with an ability to move through volume tasks with accuracy and efficiency • An excellent multitasker – you’ll be managing multiple projects and priorities at once, keeping everything on track without missing a beat • Ready to challenge, be challenged, and work within our highly disruptive business model. Why Kogan.com? • Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future • Your role has a lot of ownership, autonomy and little red tape • You’ll be empowered to achieve positive outcomes and your work will have a real impact • You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia • Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ • A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more! To apply   Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.   Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.   Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!    About Us We’re Kogan.com, Pioneers of eCommerce in Australia.   At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future,  and get to do it with a great team culture and benefits!   Join Kogan.com to master your craft, do your best work, make a real difference and work with the best.  At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.    Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work You are deeply curious and passionate about people and culture. At heart, you're what we call a people geek. Culture Amp is looking for an exceptional Allbound Sales Development Representative to join us in our mission to make as many culture-first companies possible through accessible people analytics. This is a hybrid position: 2 days per week from our Richmond-based office and 3 days from home. As one of the members of this business-critical team, you will: • You will be the first point of contact with potential customers informing them about the Culture Amp platform • You will research target accounts and develop a plan for connecting with them • You will qualify leads based on whether their company is a good fit for Culture Amp's platform • You will be a People Geek and understand how we can help HR professionals get the data they need to build #CultureFirst workplaces You are: • You are a highly motivated individual with a strong desire to be in sales and have previous experience in an outbound sales role • You have a hunter mentality and your not afraid of cold calling • You are eager for coaching and have a passion for developing your sales skills • You are engaging in your communication and possess strong storytelling abilities • You are respectful, and possess the ability to work in a collaborative team environment A Day in the life… • You will research and craft personalised outreach to target accounts • You will be utilising phone, email and social tools to connect with prospects • You will qualify prospects and book a conversation with Sales Executives • You will be receiving continuous training and coaching from you mentor and peers • You will collaborate with local marketing leads to follow up on regional and virtual events Perks & Benefits At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes: • Equity through our Employee Share Option Program, so you can share in our long-term success • Learning programs and coaching to help you thrive and grow • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle • Inclusive parental leave from day one • A MacBook and budget to set up your home workspace, enabling flexibility • Five annual social impact days to to give back to causes that matter to you • Medical insurance coverage for you and your family (Available for US & UK only) Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person. Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. Accommodations & Data Privacy If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   The Role We are seeking a strategic, data-driven Partnerships Manager to join the ANZ team. This role will join an existing team that is at the start of an exciting growth chapter. You will be helping build out the partnerships function and will support both the strategy and execution of growth initiatives in the region. The Partnerships Manager, AU is responsible for building and expanding Airwallex’s partner relationships, specifically across our key core industries: Accountants and Bookkeepers, vCFOs, Business Advisory firms, VCs & Startups and E-commerce agencies. Airwallex’s partner relationships drive brand awareness, customer acquisition, as well as co-marketing and in-person opportunities. What You’ll Do - Own an existing Partner Portfolio of existing relationships, some of which will be Airwallex ambassadors and strategic partners, across Accounting, Virtual CFOs, Business Advisory and Ecommerce Agency partners. - Manage processes for acquiring new partnerships including; prospecting, meetings, contracting, onboarding, and on-going enablement/activation. - Implement strategies to ensure partners remain consistent and active in their engagement, referral volume and commercial impact, ensuring they don’t go dormant or become inactive. - Coordinate with cross-functional teams within Airwallex, including sales, legal, strategy, operations, and finance where required to deliver a seamless experience for our partners. - Maintain ongoing engagement with partners to build a long-lasting relationship that drive referrals to Airwallex. - Constantly ideate and experiment new go-to-market ideas to further build and scale the Airwallex partner network in Australia. Who You Are - You are results-driven and hold yourself accountable for delivering on growth targets. - You are a relationship builder with strong channel partnerships and contacts to leverage from (potentially with an accounting or finance background). - You are comfortable with in person presentations and meetings. - You are creative and excited about delivering impactful partnerships in unique and strategic ways. - You have extensive experience with best-practice partnership management, portfolio management and know how to keep partners active and engaged - You are a proactive self-starter who can independently identify and execute new partnership opportunities. - You are comfortable with change. You can navigate through ambiguity and are excited to be part of a fast-paced company experiencing hyper-growth. - You are relatable and effective at communicating and managing relationships with external partners. What You’ll Bring - 3-8 years’ experience in partnership roles, software sales, or other business development. Experience in tech partnership channel sales is preferred. - You have existing relationships, or a strong network with referral partners in the accounting industry, and or other industry verticals. - Excellent written, verbal, and in-person communication + presentation skills - Prior experience in FinTech, SaaS or as an accountant is favourable. - Bachelor’s degree or equivalent. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   ABOUT THE TEAM The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. WHAT YOU'LL DO As the SDR Manager, you will own the strategy, execution, and performance of our SDR team, responsible for generating high-quality pipeline and developing the next generation of sales talent at Airwallex. You will lead from the front - coaching, mentoring, and scaling a best-in-class outbound motion while working closely with Account Executives, Marketing, and RevOps to continuously improve how we identify, engage, and qualify our ideal customers. If you are a customer-first leader, data-driven operator, and passionate people manager who thrives in fast-paced, high-growth environments, this role is your opportunity to make a significant impact on our business and our people. This role is based in Melbourne. RESPONSIBILITIES - Build, lead, and scale a high-performing SDR team focused on new customer acquisition across SME & Growth segments. - Instill a culture of intensity and velocity within the SDR team, driving high-quality activity and disciplined execution to accelerate pipeline creation and revenue impact. - Empower your team to be tactical in hunting and refining Ideal Customer Profiles (ICPs), ensuring SDR efforts are focused on the highest-revenue and highest-conversion opportunities. - Leverage AI and automation tools to improve prospecting efficiency, account-level research, personalization, and overall SDR productivity. - Continuously improve SDR processes, workflows, and tooling so SDRs can prioritize high-impact, revenue-generating activities over low-value manual work. - Coach SDRs on messaging, discovery, objection handling, and qualification to continuously improve conversion rates. - Partner closely with AEs, Marketing, and RevOps to optimize lead flow, campaign execution, and handoff processes. - Establish clear performance metrics, dashboards, and reporting to track activity, pipeline, and outcomes. - Hire, onboard, and ramp new SDRs, creating clear career paths Maintain accurate pipeline and activity tracking in CRM, ensuring data integrity and forecasting accuracy. MINIMUM QUALIFICATIONS - Minimum of 4 years of experience in B2B sales, sales development, or go-to-market roles within SaaS, fintech or startup space. - Prior experience directly leading or player-coaching a small SDR team. - Strong commercial acumen to identify and iterate on ICP. - Proven ability to generate qualified pipeline through disciplined execution. - Hustler mentality: scrappy, persistent, comfortable operating in ambiguity and fast-changing environments. - Strong communication skills - clear, structured, and persuasive across written and verbal channels. PREFERRED QUALIFICATIONS - Experience scaling SDR teams in a high-growth fintech or startup environment. - Experience in payments or financial infrastructure (e.g. collections, payouts, FX, cross-border payments). - Experience leveraging AI, automation, or enrichment tools to improve SDR productivity and account research. - Experience working cross functionally across Sales, Marketing, and RevOps. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Senior Software Engineer, AI Enablement The role & impact You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day. This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey. The team & how they connect The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance. Initially, you will focus on - Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling - Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org - Developing guidance and best practice for authoring agent skills, including agents for remediation tasks - Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market Where and how you can work You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team. Here are some of the things we're looking for, for this role - You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly - You've built internal tools or platforms that other engineers genuinely relied on - Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live - You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background - You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading - You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   About the Team The Financial Crime Compliance (FCC) team at Airwallex is a strategically vital function operating under a clear Three Lines of Defence model. As the independent second line, FCC owns the global AML/CTF programme, sanctions framework, risk assessment methodology, and governance infrastructure across all global entities. As Airwallex scales into new markets and deepens its engagement with global regulatory bodies, we are building a world-class compliance organization capable of managing complex financial crime risks at scale. This is an environment where you will tackle high-impact challenges, shape global fintech risk strategies, and help establish foundations for long-term growth. What you'll do As Manager, FCC Monitoring & Testing, ANZ you will shape and scale Airwallex’s global financial crime compliance monitoring and testing framework, establishing a rigorous, data-driven second-line assurance function. You will independently validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls across all production environments and establish a monitoring framework and associated metrics to support executive decisioning and ongoing maintenance of program and control operating effectiveness. You will work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership to turn testing insights into operational accountability, robust remediation, and a defensible compliance posture before global regulators and institutional banking partners. This role covers ANZ and is based in Australia. In this role, you will be a key part of a global team, collaborating closely across regions to drive consistent FCC Monitoring & Testing standards. Responsibilities: - Contribute to the strategic development, execution, and continuous evolution of Airwallex’s Global FCC Monitoring & Testing Programme, establishing robust, risk-based testing methodologies and annual plans for independent second-line assurance. - Design comprehensive testing frameworks to validate core compliance controls across customer onboarding, periodic reviews, sanctions screening, transaction monitoring, and regulatory reporting workflows, ensuring coverage keeps pace with product and market expansion. - Oversee the ongoing FCC monitoring program for ANZ, including establishment of KPIs and operating effectiveness metrics. - Advance the transition from traditional sample reviews toward continuous, data-enabled assurance by leveraging data analytics, system logs, and automated testing scripts to evaluate compliance control performance at the population level. - Oversee the independent validation of system-encoded controls, including transaction monitoring thresholds, screening logic, and customer risk-rating models, ensuring systems function as intended without logic drift or hidden control gaps. - Translate complex testing outcomes and thematic trends into clear, decision-useful reporting for executive leadership and governance forums, providing constructive challenge to stakeholders and tracking the root-cause remediation of control deficiencies. - Represent the FCC monitoring and testing function during regulatory examinations, internal or external audits, and banking partner reviews, confidently defending testing methodologies and control evidence. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor’s degree in Finance, Accounting, Law, Information Systems, Business Administration, or a related quantitative/analytical discipline. - CAMS certification or an ICA International Diploma in Governance, Risk, and Compliance (or equivalent professional credential). - 6+ years of experience within FCC quality assurance, compliance monitoring, internal audit, or a related second/third-line control function inside a fintech, payments, or highly regulated banking environment. - Strong technical knowledge of financial crime controls across transaction monitoring, sanctions/PEP screening, customer due diligence, and digital KYC/KYB workflows. - Proven mastery of risk-based testing methodologies, including scoping, sampling, design and operating effectiveness assessments, issue writing, and remediation validation. - A high-ownership, pragmatic approach, with excellent written communication and stakeholder management skills to challenge senior partners constructively and drive operational accountability. Preferred qualifications: - Advanced degree such as an MBA, Master’s in Regulatory Compliance, Risk Management, or a related field. - Professional assurance or audit certifications such as CAMS-Audit, CISA, or CIA. - Strong fintech and platforms experience, including exposure to cloud-native, API-driven, high-growth global environments with significant cross-border transaction volume. - Strong data literacy, including comfort using SQL, Python, BI dashboards, or automated tools to support continuous control validation and population-based testing. - Experience partnering directly with Product, Data Science, and Engineering teams to validate automated rules, model-driven controls, and rapid deployments within an agile product lifecycle. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.    At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.   We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.   If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Software Engineer, you will be working closely with your peers, product, design and leadership to build amazing products and features for the Deputy platform, delivering services and products to millions of users and businesses from small & medium to enterprise. Responsibilities • Working independently to solve complex, highly ambiguous customer-facing problems. • Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high-performance, high-quality, and scalable systems and applications. • Develop end-to-end solutions, writing clean and efficient code for front-end web applications and back-end services to deliver seamless user experiences. • Own the quality of your work by thoroughly testing your solutions, including writing automated tests. • Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems. • Write simple, efficient, self-documented, modular, high-quality code that follows best practices. • Investigate, debug and solve issues within a bounded context. • Provide coaching to junior team members across the entire SDLC. • Engage in technical discussions of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions. Skills & Experience • You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience. • You are customer-obsessed, always working to deliver solutions that give the best possible experience for customers. • You show a bias for action and have a demonstrated track record of delivering high-quality, scalable, and fault-tolerant software systems. • You have strong computer science fundamentals: algorithms and data structures. • You are programming language agnostic with proficiency in front-end (e.g. Javascript, modern frameworks like React/Vue) and back-end (e.g. PHP, Golang) development. • You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI • Experience building service-oriented architecture, microservices, and modern techniques and tools. Including using Docker, ECS, Lambda, SQS, Kinesis, etc • Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc • Experience implementing responsive designs into software by developing reusable components with JavaScript, HTML and CSS • You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users. • You build systems that include appropriate monitoring and observability, employing modern best practices for fault tolerance, including but not limited to caching, eventual consistency, queues, load balancing, circuit breaking, etc. Employee Perks   Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!) Own a piece of Deputy via our Employee Share Ownership Plan (ESOP)  Take paid parental leave to support you and your family  Stay protected with Group Salary Continuance Insurance Access support through our Employee Assistance Program Enjoy additional leave days — including study assistance, celebration days and volunteering Join our global working groups focused on collaboration, belonging and connection Get creative at our annual Hackathons Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!   Learn more about our Design, Engineering & Product teams here   Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.      #LI-Hybrid

Opening from HomeMade   HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:   1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes   This position is part of the HomeMade team.    About HomeMade   HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams.   Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.   By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes. You’ll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others.   To find out more, visit https://homemadesupport.com.au/   About the role   As HomeMade grows and scales at a rapid rate, we are looking for Onboarding Partners to join our team.   Our Onboarding Partners play a critical role in conducting initial assessments and onboarding our customers to help them to meet their needs and goals to live independent, safe, and fulfilling lives at home.   Your Skills and Experience Key Responsibilities • Work closely with our initial customer qualifying team to onboard Homemade customers. • Conduct welcome calls and complete comprehensive virtual assessments using an enablement and wellness approach. • Develop care and support plans making recommendations to customers in a way that promotes independence and considers a customer's risk profile. Co-develop a robust budget for support and services available through their Home Care Package funding. • Ensure that customers and their representatives are provided with the information required to make informed choices and decisions. • Efficiently utilise available resources for customer education and to drive rapid adoption of the HomeMade Customer Portal. • Work with customers to recognise existing and required capabilities to support their self-management journey including leveraging the HomeMade Customer Portal and onboarding their chosen support providers to maximise the utilisation of available Home Care Package funding. • Ensure the timely and accurate completion of onboarding activities including assessments, support plans, and responding to relevant customer requests (calls, emails or Portal correspondence). • Work in partnership with the Support Partner, Service and Support and Clinical teams to deliver a high-quality service and optimise outcomes for customers. • Participate in, contribute to and implement quality improvement and risk management in all aspects of service. • Support HomeMade prospective and existing customers through proactive and reactive communications including communicating via phone, email, and virtual meetings. • Uphold the requirements of your role in accordance with the Aged Care Act and Aged Care Quality Standards. Your Skills and Experience • You build trust and rapport quickly - a strong communicator who listens deeply and connects with people from all walks of life. • You deliver high-quality customer service and thrive on helping customers feel confident, informed, and supported. • You’re comfortable discussing care needs, budgets, and funding in a way that promotes independence and choice. • You have a practical, empathetic approach and are skilled in resolving issues, making decisions, and managing time effectively. • You're tech-savvy, adaptable, and confident using tools like Google Workspace, Salesforce, and cloud-based systems. • You work well independently and in a team, meeting KPIs while supporting shared goals. The values we live by   Put People First 🫶🏼 People and relationships matter most.   Foster Freedom 🪁 Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions.   Do The Right Thing 💖 Be fair, honest, open, ethical, and transparent.   Be Bold 💡 With a vision to imagine and create a brighter future.   Values we share as part of Attain Healthtech   Break New Ground 🧨 We simplify care with creativity and bold ideas.   Make It Matter💟 We put people at the centre and create impact that improves lives.   Own The Outcome🥇 We aim high, deliver excellence and drive results that last.   Our benefits   Power your career ⚡️ Learn from industry experts, experienced leaders, and on-the-job opportunities.    Access parental leave 👶 Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.    Work with flexibility 🏠 We’re a hybrid workplace, balancing time in the office with remote work.   Flexi Leave Days 🌴 Get one extra paid leave day per quarter for what makes you happy.   Take a floating public holiday 🫶🏾 Acknowledge a significant day your way with family and friends.    Be rewarded 🏆 Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.    We are one   As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.   If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!

THE ROLE & ITS IMPACT We're looking for an experienced Engineering Manager to lead our Database Reliability Engineering teams and drive a critical modernisation agenda at scale. You'll oversee two specialised teams working across Australia and New Zealand, managing the infrastructure that powers millions of customer transactions daily. Your primary focus will be delivering our AI DBA platform to break the reactive firefighting cycle, whilst coaching engineers to shift towards strategic consulting and enabling product teams to own their own databases more effectively. This is a role where your decisions have downstream impact across the entire organisation. You'll work with experienced engineers on complex infrastructure challenges, guide their development towards modern technologies like Aurora Postgres, and help reshape how the team approaches problem-solving in a high-scale environment. THE TEAM & HOW THEY CONNECT The Database Engineering team owns all databases at Xero, including our core infrastructure supporting millions of customers and hundreds of engineers across dozens of product teams. We provide tools, observability, and expertise to help product teams manage their own data whilst reducing dependency on our direct support. The team is split across two specialist groups: the first team providing frontline support, incident response, and strategic consulting whilst the second team leads our migration to cloud-managed services. THE TEAM IS CURRENTLY WORKING ON OR INITIALLY, YOU WILL FOCUS ON - Delivering our AI database administrator platform to embed team knowledge into an agentic tool that handles incident response and automates routine support - Completing global database migrations to RDS (XeroDB migration complete; moving other critical databases in coordination with product teams) - Modernising our database technology from Microsoft SQL Server to Aurora Postgres through ongoing experimentation and partnership with AWS - Building the operational and cultural foundations for teams to shift from reactive incident response to proactive strategic consulting on database architecture and performance WHERE AND HOW YOU CAN WORK This is role can be based either in Australia (Melbourne or Sydney) and New Zealand (Auckland or Wellington), reflecting where our database engineering teams are distributed. We support flexible working arrangements, with the expectation that you'll collaborate regularly with your direct reports and partner teams. HERE ARE SOME OF THE THINGS WE'RE LOOKING FOR - You bring a deep understanding of database architecture and relational database systems, with familiarity across different database technologies (relational, non-relational, cloud-managed services) and a genuine interest in learning new approaches - Your track record shows you've managed large-scale infrastructure projects or led engineers through significant technical transformations, with the delivery mindset to break down complex work into executable steps - You're someone who thrives on coaching and mentoring experienced engineers, identifying their strengths and helping them grow, especially when pushing them to adopt new technologies or ways of working - You've built strong relationships across technical and non-technical teams, comfortable navigating stakeholder complexity and bringing people on the journey when change is needed - You go bold by embracing modern technology directions and Go Further https://careers.xero.com/inside-xero/ by thinking strategically about how your team evolves alongside organisational needs - Postgres experience is preferable, but what matters more is your ability to learn alongside your team and facilitate their growth in emerging technologies Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

THE ROLE & ITS IMPACT When incidents happen, every second counts. You'll be the key orchestrator managing major and minor incidents from the customer's perspective—working across teams to find solutions fast and keep everyone informed. You'll balance immediate crisis response with strategic problem-solving, ensuring customers experience minimal disruption and have clarity on what's happening and why. You'll own incident management end-to-end: from investigation and impact assessment through to post-incident reviews and recommendations that prevent problems from happening again. You'll build the systems and processes that help teams respond confidently and reduce incidents before they occur, making you instrumental in building customer trust. THE TEAM & HOW THEY CONNECT The incident management team works at the heart of Xero's customer operations, coordinating across engineering, product, support, and leadership to respond to issues that affect our customers. They're problem-solvers who thrive in fast-paced environments, bringing rigour and human empathy to every incident response. The team collaborates across geographic regions and departments, treating every issue as an opportunity to strengthen Xero's resilience. THE TEAM IS CURRENTLY WORKING ON / INITIALLY, THE ROLE MAY FOCUS ON - Building and refining incident management processes and incident registers to prevent issues before they occur - Managing customer-facing communications during incidents to keep stakeholders informed and reassured - Coordinating cross-functional teams to implement both short-term fixes and long-term solutions - Post-incident reviews and recommendations that help reduce recurrence WHERE AND HOW YOU CAN WORK This role has a hybrid working arrangement of 3 days working from our offices and 2 days working from home. HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR - You'll bring strong stakeholder management skills, with the confidence to make informed decisions and lead teams through high-pressure situations toward resolution. - You'll thrive on building relationships and collaborating effectively—your ability to influence across all levels and challenge assumptions respectfully makes you a natural leader in complex situations. - You'll demonstrate a genuine customer service mentality, ensuring every decision prioritises minimising customer impact and keeping them informed with clarity. - You'll bring proven experience managing major incidents or complex issues, alongside a track record of leading projects to successful delivery outcomes. - You'll Go Together by coordinating specialist teams across regions and bringing the right people to the table to solve problems—comfortable working autonomously but knowing when to collaborate. - You'll Go Fast by ship ideas, test solutions, and improve them—taking initiative and pushing forward in fast-paced, high-profile environments without waiting for perfect clarity. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact As a Senior Strategy Manager, People Strategy & Operations, you will turn Xero’s people strategy into action. Reporting to the General Manager of People Strategy & Operations (who also serves as Chief of Staff to the CEO), you'll own the delivery of complex strategic and operational initiatives across the People Team. Your work will span process and system redesign, capability building, organisational change, board paper development, and governance. You'll bring structured thinking and analytical rigour to cut through ambiguity, simplify complexity, and remove the blockers that slow teams down. This is a senior individual contributor role with a high degree of autonomy. You won't manage a team directly, but you will coach and develop more junior staff across the function, shaping how they approach problems, build recommendations, and deliver outcomes. If you're someone who thrives on making sense of messy, cross-functional challenges and turning them into clear plans that people can act on, this role will give you the platform to do exactly that. The team and how they connect The People Strategy & Operations team sits at the centre of the People Team, working across every part of the function to translate Xero's people strategy into coordinated execution. The GM also serves as Chief of Staff to the CEO, which means you'll be close to the conversations that shape how Xero invests in its people. You'll partner with HR leaders, senior stakeholders across the business, and the Executive Leadership Team to keep complex work moving and decisions well-informed. Initially, you will focus on - Leading complex strategic and operational projects end-to-end, from defining the problem through to implementation and measurable outcomes - Building and improving the operating rhythm for the People Team, creating streamlined and increasingly automated ways of working that support better decision-making - Preparing analysis, strategic narratives, and recommendations for Xero's Executive Leadership Team and board - Reimagining key People processes using technology and AI to create better, faster ways of working Where and how you can work This role is based in our Sydney office with hybrid working arrangements. We value the collaboration and connection that comes from time together in person, and we trust you to manage your time in a way that works for you and your team. Here are some of the things we're looking for - Your background includes leading complex cross-functional initiatives from problem definition through to implementation, ideally in consulting, or strategy and operations, transformation within a technology or SaaS environment - You bring strong structured problem-solving skills and can independently take a complex, ambiguous challenge and turn it into a clear plan with measurable outcomes - Working with senior stakeholders comes naturally to you, whether that's translating messy data into compelling recommendations, facilitating alignment, or managing discussion through to resolution - You're comfortable moving fluidly between technical, system-focused problems and organisational, people-focused ones, and you Go Further by continuously raising the bar on how work gets done - Coaching others energises you. You enjoy developing more junior staff in analytical thinking, project approach, and strategic execution, helping the people around you grow - You have a genuine curiosity about how technology and AI can reimagine people processes, and you Go Bold by rethinking problems rather than just solving them Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.