Software Engineer (Database Specialist)

Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day. You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.   As a Database Specialist you'll own SQL Server performance across our production ERP environment, working in C# and Entity Framework to keep data fast, accurate and reliable. What you'll do: • Own and optimise SQL Server performance across a production ERP environment, including complex queries, stored procedures, views, indexes, and data integrity checks. • Design, troubleshoot, and improve data access layers using Entity Framework (EF) and C# to support integrations, fixes, and enhancements. • Investigate and resolve production issues across databases, applications, and integrations, focusing on root-cause analysis and permanent fixes. • Support and maintain ERP integrations and APIs, including REST-based services and service layers. • Monitor system health across Windows Server and SQL Server, proactively addressing performance, stability, and security issues. • Manage database-related operational tasks including backups, restores, upgrades, patching, and capacity planning. • Work closely with Engineering, Finance, and Operations teams to prioritise issues and ensure reliable system operation. • Provide second and third-line support, producing clear documentation for incidents, fixes, and repeatable support processes. • Assist with finance-critical data accuracy requirements, including reconciliations, postings, journals, and inventory updates. • Contribute to automation and continuous improvement initiatives across support tooling, monitoring, and processes. What you'll need: • Proficiency using AI assisted development tools to support coding, debugging, testing and technical problem solving. • Strong SQL Server expertise: writing and optimising complex queries, stored procedures, views, indexing strategies, and performance tuning. • Hands-on experience with C# in production environments. • Experience supporting data-heavy or business-critical systems, ideally in ERP, finance, or operations domains. • Understanding of APIs and system integrations (REST, service layers, middleware). • Solid Windows Server and system administration fundamentals, including monitoring, patching, backups, and security. • Proven troubleshooting skills in live environments, including logs, databases, integrations, and distributed systems. • Ability to manage multiple issues and stakeholders with strong prioritisation and time management skills. • Clear communicator who can collaborate effectively with technical and non-technical teams. • Analytical mindset with a focus on continuous improvement, automation, and long-term solutions over quick fixes. Why Kogan.com? • AI-Native Engineering: AI is deeply embedded in how our Engineering teams build and operate. We’re moving beyond standalone LLM use into agentic workflows, AI-assisted development and automation integrated into real engineering systems and processes. Engineers have access to leading AI tools, hands-on training and the freedom to experiment with new ways of designing, building and shipping software. • Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/teams/kogan.com. • Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future. • Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact. • You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia. • Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ. • Learning budget of $1000. • A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!